Warranty and Product care

We only use the best quality products, and standby the quality of our workmanship. For your peace of mind, we detail our standard warranty statement, and recommended cleaning maintenance guidelines.

Standard Warranty Details -Applies to Opening Roofs, Sun Louvres, and Shutters

All product installed by Elite Louvres carries two-year workmanship from the date of installation completion.

Elite louvres sources our aluminium louvre products from Kudos Aluminium Louvres.

• All aluminium louvres and extrusions used in Kudos’ systems are manufactured in an ISO9002 quality assured environment as to AS1866 and AS3902 standards.

• Kudos’ systems are designed to conform to New Zealand and Australian standards wind loadings. Full engineering details available on request.

• Marine-grade T316 stainless steel is used for drive axles with stainless steel componentry fixings being standard.

• Plastic injected moulded componentry is all UV stabilised.

• We use Somfy motors, switches and electronics. Somfy offers a five-year warranty on all Somfy motors and electronics.

• Duralloy or equivalent is the standard finish supplied unless stated otherwise and provides excellent resistance to weather, and salt spray. This carries warranties of the maintainable service life of 25 years, film integrity of 10 years and colour integrity of seven years.

This warranty will not apply if the product is repaired by a person not authorised by Elite Louvres or Kudos to do such repairs, or if the product is used in a manner other than for the purpose for which it was intended. All warranty claims must be authorised by Elite Louvres or Kudos before any remedial work is undertaken.

Cleaning

Periodic cleaning is essential to remove dirt, grime, and accumulated salt deposits from both powder coated, and anodised surfaces. Three steps for cleaning are:

  • Carefully remove any loose deposits with a wet sponge.

  • Use a soft non-abrasive brush and a mild household detergent solution to remove dust, salt and other deposits.

  • Rinse off with clean water.

Elite Louvres offers a cleaning, and maintenance service.